Have A Question? We Would Love to Help!
See our frequently asked questions below. If we don't seem to have an answer for you or you would love to chat further, please do not hesitate in contacting us - we look forward to hearing from you!
What are your shipping costs?
We offer $8.95 Flat Rate Standard Shipping Australia wide. Express shipping cost is $15.00 Flat Rate. Free standard shipping for orders over $99. We also offer Click and Collect for no extra charge.
What are you delivery times?
We use AusPost as our delivery service provider which has an estimated delivery time of 6+ days on their standard shipping and 1-3 days on their Express shipping.
Please allow additional days in transit for delivery around holiday periods. Where possible please select the Express Post option as delays are certain during the festive months (October - December).
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Are you shipping Internationally?
Unfortunately not at this time due to insurance purposes.
Do you offer AfterPay, ZipPay or Layby?
Yes! We offer AfterPay and ZipPay. Unfortunatley we do not offer any Layby options at the moment.
Do you offer gift vouchers?
Yes we do! Our gift cards expire after 3 years. You can purchase them online here.
What is your refund policy?
Please see our Refund Policy here.
I would love to stock my products at Bloom Baby Collective, who do I contact?
We would love to hear from you! Please send us a email at hello@bloombabycollective.com.au
Can't find what you're looking for?
Couldn't find an answer to your question? Please do not hesitate to get in contact with us, we are more than happy to help.